Refunds & Returns

 ​At Mistu Shower, we are committed to providing our customers with the best possible shopping experience. If for any reason you are not completely satisfied with your purchase, we offer a simple and hassle-free return and refund policy.

Return Policy:

• If your item is incorrect, you may return it within 14 days from the date of receipt for exchange.

• All returns must be in the original packaging and in new, unused condition.

• Please contact our customer service department at info@mistushower.com  for returning your purchase.

• Shipping charges for returned items are the responsibility of the customer unless you received the incorrect item.

• Once we receive your return, we will review and if applicable, process your exchange within 14 days.

Refund Policy:

• Refunds will be processed in the original form of payment.

• If you received a defective or damaged item, please contact us immediately at info@mistushower.com  and we will arrange for a replacement or full refund.

• If you receive the incorrect item, see above.

Note: This return and refund policy is a general guideline and may be subject to change without notice. For any questions or concerns, please contact us at info@mistushower.com.